Is it easy to return items?
Once your return is authorized, you’ll receive step-by-step instructions and a prepaid shipping label via email. While we do offer FREE return shipping on EXCHANGES, in all other cases, there is a small return shipping fee. Conditions apply. We do not offer return labels for international orders.
How soon will i get my refund?
Once your items are inspected by the store, you’ll get your refund typically within 48 hours.
what items are returnable?
- Available to Canada and US customers only.
- Items purchased in the last 30 days.
- Items must be unwashed, unworn, with the hang tags attached and the tree code cannot have been registered.
- If your Item arrived damaged please reach out to us at email@example.com and include an image of the damage.
what items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.